Institute of Management Development and Research(IMDR)

Abstract
Industrial growth is vital for the rapid economic development of any state, yet Kerala
indicates a low industrial growth and performance, despite showing pre-eminence in all other
aspects. Hence, it is essential to accelerate its industrial growth by investing strategically in the
human resource potential along with streamlining the available infrastructure. The workplace
enthusiasm that creates an ambience for employees to meet each other in the organisation plays
a very important role in lessening work stress, reducing employee absenteeism, increasing employee
satisfaction, improving the commitment of employees to the organization and also to increase
productivity. This paper aims to analyse and compare the after-work amenities or social
infrastructure facilities provided for new employees in the manufacturing and service sector
industries in Kerala. Primary and secondary data were used for the study. The sample size of 405
new employees selected from the manufacturing and service sector industries in Kerala by using
Cochran's formula. For analysing the data, the inferential statistics like one sample t-test,
Independent sample t-test and Confirmatory Factor Analysis were used. The major findings
of the study identified that most of the service sector industries were providing all the after work
facilities when compared with that of the manufacturing sector industries, which provides
a significant insight that the manufacturing industries were backward in providing after work
facilities for their employees and this might be having a direct impact on the high turnover rate.
Keywords:- Social Adaptation, After-Work Infrastructure Facilities, Industrial Sector social
infrastructure facilities, and employee turnover rate.

Abstract
In the socio-economic development of an individual book plays a vital role.
The performance of book publishing houses in Kerala is promising and it plays a
vital role in the information and entertainment sector. The commercial trading of
books is called bookselling. This retail selling is the distribution end which determines
the effectiveness and success of the book production and distribution process. Return
on investment is the driving force behind the successful running of every business
organisation. In Kerala, the book publishing sector is confronted with the problem of
declining revenue. Functional operation in terms of sales and profit is necessary to
identify the growth of the industry. For the financial performance of book publishing
houses, primary and secondary data related to sales and profit are collected from
the selected book publishing houses in Kerala. For selecting the required sample for the
study, a two-stage sampling method was used. An increase in the number of books
published and sales in the state is considered one of the indicators of an improved
educational system and social development. The industry is growing at a healthy
rate but the rate of growth is decreasing in the recent period. The article throws
light on the comprehensive appraisal of the financial performance of book publishing
houses in Kerala.
Keywords:- Financial performance, Book publishing, social and economic
development, Book publishing industry, Kerala.

Abstract
Social and economic inequalities have a long-lasting effect on children's cognitive
and socio-emotional development and educational outcomes. Educational
achievement, and its relationship with socio-economic background, is one of the
enduring issues in educational research. An individual's SES can have a major impact
on their access to education. Higher SES students tend to have better options available.
Education is prioritized in the upper middle and high class since the basic needs of
students (food, shelter, and safety) are easily obtainable and the focus is on education.
However, in lower SES, education might not be prioritized, especially in situations
where students' basic needs are not met easily. Students of lower SES also tend to
have lesser access to different types of education since neighbourhood schools are
limited and the opportunity for education outside their home is not accessible. Students
from lower SES might have less parental support and therefore earn lower grades in
school than their high SES counterparts. The result is cyclical: lower SES students
tend to remain at a lower SES due to limited educational opportunities, while their
higher SES peers tend to remain at a higher SES because of more educational
opportunities. Leveraging education toward career success can help an individual
from a lower SES become part of a higher SES.
Keywords:- Impact, academic achievement, socio-economic status, educational
achievement, socioeconomic status, cognitive, gender, Socio-economic assessments,
SES.

Abstract
The National Pension Scheme (NPS) is a defined contribution-based pension system
established by the government in the year 2004. All the rules and regulations of
NPS are from the Pension Fund Regulatory and Developments Authority (PFRDA).
The government of India established the New Pension Scheme by abolishing the old
pension scheme. This is to maintain a completely pensioned society and to eliminate
old-age financial problems. This paper undertakes to reveal the conceptual
framework of NPS, the procedures involved in NPS, and the different fund
managers involved in NPS. This paper describes the conceptual framework of
NPS along with its mechanism and procedures for fund management based on
secondary data.
Keywords:- NPS, Portfolio, Fund Managers, PFRDA.

Abstract
In the era of covid pandemic healthcare service sector suffered a lot to meet
the needs of patients/customers. This made it a challenge for the CRM system to
maintain credibility and sustainability among their customer. The study focused on
the challenges made by the pandemic in the CRM system in the healthcare sector
and the application of information technology practices to handle the hurdle during
that period. We have undertaken a comprehensive review of the current literature
to analyse the consequences of COVID-19 on health care system. Using suitable
keywords on the search engines of PubMed, SCOPUS, Google Scholar and Research
Gate in the first week of August we gathered information on various aspects of
effect of COVID-19 on CRM .The study concluded with the observation that
corporate hospitals follow a Customer Relationship Management system in
handling out-patient services, in-patient services and emergency care services to
reduce patient overcrowding, long ques with the application of ICT and implemented
telemedicine facility, sending personalized SMS to discharged patients and now
even using emerging Artificial Intelligence applications.
Keywords:- COVID-19 and CRM, post-pandemic situation, contactless
services, Patient Relationship Management, Hospital Information System.

Abstract
The MSMEs are a vital part of our country. They meet the demands of domestic
as well as international markets. However, the changing globalised environment causes
various challenges for the survival of Indian MSMEs. To transform our
MSME sector into a global leader in manufacturing, the overall competitiveness of the
MSMEs should be enhanced. This can be achieved by implementing Lean
manufacturing in the business. Applying lean practices helps to identify and eliminate
all kinds of wastages in a production system and thereby can achieve cost reduction
and quality improvement. Realising the importance of lean, the Ministry of MSME
has launched the Manufacturing Competitiveness Lean Scheme (MCLS) to motivate
MSMEs to adopt lean manufacturing. The present study provides an overview
of lean manufacturing concepts and tools for businessmen and researchers and
provides a general understanding of the Manufacturing Competitiveness Lean
Scheme (MCLS).
Keywords:- Lean manufacturing, Micro Small and Medium Enterprises,
Manufacturing Competitiveness Lean Scheme.

Abstract
The performance appraisal system is an effective tool used by management
to measure the performance of an employee. As an indispensable tool, it helps
management in decision-making on various aspects regarding its manpower.
Professional development programs executed as a result of the appraisal system
can have a big impact on the performance and productivity of employees. It brings
a positive outlook towards work, which aids in maintaining focus and increasing
productivity. Furthermore, with employee turnover on the rise globally, it is even
more important to keep workers motivated. Offering appropriate training and
development programs fill the skill gaps and boost employee engagement at work.
The present study was undertaken to study the impact of performance appraisal
on employee engagement by focusing on the training and development needs of
employees in the Information technology industry. The study identified the
need for well-formulated training and development programs to ensure employee
engagement.
Keywords:- Performance Appraisal, Employee Engagement, Training and
Development, productivity, development programs.

Abstract
This article aims to present some broad observations on green human resource
management and its advantages to the individual, organisation, society and
economy. The study focuses on the areas which consist of the definition of
"green", "HRM practices in the organisation", the need and significance of "Green
HRM in the organisation, the relevance of greening HRM operations to avoid
environmental issues, and the relation of Environmental Performance, Sustainability
and Green Human Resource Management, "green human resource management
and green behaviours and actions." In order to implement the ideal system of
green HRM practices to the organisation, it would be crucial to understand green
HRM in various dimensions.
Keywords:- Green HRM, Environmental Performance, Sustainability, Green
Recruitment, Green Training, Green Pay and Reward, Green behaviours and
actions.

Abstract
Unemployment is one of the most painful and vexing concerns that every
economy faces. Unemployment has spread not only among the unskilled but also
among the educated. India, as a youthful country, has a large proportion of its
population that is young, and to fully utilise their potential, we must provide them
with the necessary skills and chances. Entrepreneurship is our most powerful weapon
in combating this issue and empowering our young people. Youth are naturally
energised and empowered, and they are eager to explore new regions and take on
new challenges and risks. The role of government is highly crucial in the development
of entrepreneurship among students. Government can provide a range of policies
and programmes to encourage and assist young people to start businesses. By
withdrawing their position as a job provider, the government should support
students to become self-employed. The government should give opportunities for
creative students to study, cooperate and turn their novel ideas into marketable
products and service prototypes. This study aims to find out whether the role
played by the government is effective in grooming entrepreneurial attitudes among
students in Kerala.
Keywords:- Entrepreneurship, Entrepreneurship development program
(EDP), government, self-employed, entrepreneurial attitude.

Abstract
This paper provides an overview of corporate governance reporting in India
by providing the regulatory background that paved the way for the formulation of
compliance reports. The organisational framework for corporate governance reporting
deals with two organisations namely the Ministry of Corporate Affairs (Companies
Act, 2013) and SEBI (Clause 49). These organisations are required to issue necessary
rules, regulations guidelines etc. from time to time. The Companies Act, 2013
provides a unique base for corporate governance practices in India. Indian
corporates are required to constitute their Board of Directors and other committees
as per provisions of the Companies Act. Similarly, SEBI has also formulated different
regulations, annexures and guidelines for preparing compliance reports by the
management. The paper aims to provide an overall picture of the regulatory
framework of corporate governance reporting in India.
Keywords:- Corporate governance, Corporate Fraud, Corporate Governance
Failure, Clause 49, Whistle Blower Policy.

Abstract
As a part of EASE reforms, banks provide doorstep banking facilities which
are designed to provide basic banking services to individuals at their doorstep
through customer support centres, websites or mobile applications this is a facility
introduced to cater for both the financial and non-financial needs of the customers of
all banks under a single umbrella. Doorstep banking services are a kind of value-added
services that banks provide to their customers, offering convenience and
accessibility by bringing banking services to their doorstep, particularly for people
who might have mobility challenges, reside in distant locations or face other obstacles
that make visiting a bank branch difficult. Doorstep banking comprises various
transactions such as cash withdrawals, deposits, cheque handling etc. At present
these services are only available to senior citizens pensioners and persons with
disabilities. The banks provide doorstep banking facilities to their account holders
at an affordable cost. However many of the beneficiaries are still unaware of the
usage and benefits associated with this service.
Keywords:- doorstep banking, value-added services, EASE reforms, end to-
end service affordable cost.

Abstract
The coming together of financial services and digital technology has
transformed how financial services are delivered and consumed. In this digital and
intelligent age, repetitive, time-consuming, and redundant duties are now handled
by computers, freeing up finance experts' time for higher-level, more profitable
analysis and research. Fintech is the future, which covers a large scope for not only
Finance professionals but also experts in different sectors. Fintech initiatives have
highlighted a significant restructuring in the management of financial offerings by
challenging the traditional financial institutional framework's fundamental existence.
The exponential growth in Fintech usage points to greater financial inclusion and
progress. This study sheds light on the concept of fintech and the risk of fraud attached
to its advancements. The research papers emphasise the perception of Individual
users towards Fintech Fraud in Kerala. The results point to a substantial relationship
between Fintech usage and its risk between different age groups. Fintech is
transforming the financial sector landscape rapidly and is blurring the boundaries
of both financial firms and the financial sector but at the cost of increased fraud cases.
Keywords:- Fintech, Fraud, Digital transformation, Perception, Competitive
advantage.

Abstract
Education is a fundamental thing for creating a good human being. The teacher is
the most important pillar of the education system, because of education system
creates nothing without qualified teachers. This present study is focusing on an
analysis of "Determinants of quality of work life of teachers". This study is descriptive and analytical in nature and based on primary data and secondary
data. Findings from this study help to know the General Determinants and Specific
Determinants of the quality of work life of teachers. These Determinants influence
the quality of work life of teachers. A good quality work life can only ensure
good teaching. Qualified teaching only contributes to good children or good
citizens as real assets of the nation.
Keywords:- Quality of work life, Human resources, Determinants of
Quality of Work Life, education system.